5 YIL GARANT─░

WARRANTY TERMS AND CONDITIONS

At lagu we develop beautiful designs from the best materials to ensure a high, lasting quality. That's why we offer a 5-year warranty on all our product designs - but of course we expect them to last longer. The warranty provided by lagu is valid according to the terms and conditions set forth in these warranty terms and is a very special extra service we offer in addition to the legal warranty. Therefore, the warranty does not affect your mandatory rights under applicable law.

WARRANTY PERIOD

The warranty is valid for 5 years from the date of purchase in the lagu store or online, or from the date the product was delivered to you by lagu (if not delivered at the time of purchase). .

WARRANTY REQUESTS

Warranty claims must be made at the lagu store where the product was originally purchased, within a reasonable time after the defect is discovered, and in any case before the end of the warranty period.

SCOPE

The warranty covers defects in material and workmanship on all products in our entire collection and ensures that the defects are corrected or the product replaced within the warranty period. It is not valid for special production products.

WHAT IS NOT COVERED BY WARRANTY?

When you file a complaint about a defect, lagu will review the situation and, at its discretion, assess whether it is covered by warranty. Then we will decide whether the defect can be fixed or the product replaced. lagu reserves the right to decide what action to take if it is under warranty and covers the costs of replacing or repairing the affected part(s). If the item has been removed from the collection, lagu will decide on a suitable replacement item. If the defect can be remedied, it will be done by the lagu or a partner chosen by the lagu and with the necessary means. This will correct the defect without the possibility of further price reduction or other compensation.

Items that have been improperly stored, installed or used, misused or altered.

Damage and discoloration caused by lack of or improper maintenance/maintenance according to lagu care instructions.